Give your online customers the in-store experience and watch sales grow.
Support customers instantly with intelligent AI assistance and real-time budtender chat, built directly into your website.
What is live resin?
Customer
Live resin is a cannabis concentrate made from flash-frozen freshly harvested cannabis plants. It's known for its rich terpene profile and strong flavor.
Dispensary Assistant
I’m new to edibles. What would you recommend?
Customer
If you’re new to edibles, I’d usually recommend starting with a lower-dose option and taking it slow. I can show you a few beginner-friendly products that customers usually have good experiences with.
Jake (Budtender)
Instant Answers
Customers get instant answers to questions about products, delivery, hours, and store policies.
Live budtender support
Your budtenders connect with customers through live chat for personalized support.
Built for compliance
Developed around your province's cannabis retail regulations so you operate with confidence.
Today's dispensaries need more than just an online menu.
Without guidance, quick answers, or personalized support, many cannabis customers leave dispensary websites before making a purchase.
25% of all cannabis sales now happen online.
As more customers shop online, dispensaries that provide better support are more likely to convert visitors into buyers.
Online shopping lacks the in-store experience
In-store, customers get real conversations and trusted guidance. Online, they're left browsing on their own.
Too many product options create confusion
Potency, strains, edibles, vapes, and pre-rolls can feel like a lot. Without guidance, many shoppers don't know where to start.
Unanswered questions lead to lost sales
Without quick access to support about products, delivery, policies, or recommendations, shoppers leave and turn to competitors.
There's a better way.
A complete support system, built directly into your website.
Greendrop combines instant AI support, live budtender conversations, and smart customer routing into one system built for dispensaries.
AI dispensary assistant
A custom AI assistant trained on compliant education,
your products, policies, store details & more — helping customers learn and shop with confidence.
Live budtender support
Connect online customers with your team in real time, for personalized recommendations, product questions, and expert guidance.
Smart customer routing
Questions are automatically directed to your AI assistant or a live budtender based on the type of support the customer needs.
Built for compliance
Maintain full records of every customer conversation while ensuring all responses meet cannabis retail compliance standards.
Ongoing support optimization
Our team analyzes your customer interactions monthly and deliver updates that improve response quality, customer satisfaction, and drive more sales.
Deliver exceptional service and watch your sales grow.
When your online customers feel supported, informed, and guided — they buy more, come back more often, and recommend your dispensary to others.
76% of cannabis consumers
say budtender guidance and product education
influence their purchase decisions.
Convert more visitors into buyers
Instant answers help customers feel confident and ready to complete their purchase.
Reduce abandoned sessions
Guide shoppers through product selection so they don't leave confused.
Build customer loyalty
Personalized support turns first-time buyers into loyal, returning customers.
Free up your team
AI assistant handles repetitive questions so your staff can focus on selling.
Simple Setup. Tailored To Your Store.
We handle the entire setup so you can focus on running your dispensary.
Discover
We learn everything about how your dispensary runs before building a single thing.
Build
We build your custom AI assistant to reflect your brand, policies, and educate customers with compliance.
Deploy
We integrate your AI assistant and live chat portal directly into your dispensary website.
Optimize
Each month, we review conversations and improve your system to drive better results.
Frequently Asked Questions
Everything you need to know about setting up your new customer experience system.
Ready to transform your dispensary's online experience?
Join leading dispensaries using Greendrop to increase online sales, ensure compliance, and provide instant, helpful customer support.